Embedded Engineer Program
Augment your staff with a full-time Schneider Electric field service engineer
The Embedded Engineer Program provides a full time Schneider Electric field service engineer at your site. Your embedded engineer is available to perform regular preventative maintenance, upgrades and conversion assistance, small application and programming assistance, on-the-job training, equipment repair, support and troubleshooting, and to coordinate other activities such as parts management and network services. Embedded engineer duties includes:
- Equipment inspection and maintenance needs assessment
- Constant performance analysis and tweaking
- Supervision of plant maintenance personnel
- Software/firmware revision control
- Upgrade and other services include:
- Start up, conversion and upgrade help
- Small application development projects
- On-the-job training
- Troubleshooting and repair includes:
- Procurement and installation of replacement parts (separate parts charge only)
- Emergency assistance 24x7x365
- Coordination of other Telemecanique Automation and Control services such as:
- Formal training classes on-site
- Network services
- Parts management partnerships
Key benefits
- Identify equipment problems prior to breakdown
- Maintenance provided for all Schneider Electric automation and control equipment
- Increased internal troubleshooting capabilities
- Improved product performance and extend equipment life
- Augmented operations or maintenance personnel during peak workload
- Reduced liability for equipment malfunction and failures
- Reduced start up time
- Reduced costly mistakes during conversion and upgrade
- Improved equipment operation skills
- Peace of mind – your automation investment is in good hands
For your free evaluation, contact a service business development specialist in your area or call 1-888-266-8705.